Kaisa Tervahauta

CASES AND REFERENCES

On this page, you will see three examples of how I help organizations clarify their operations, build functional processes, and bring digitization to a practical level. Each case has the same core: simplification, structuring, and truly getting things done.

The case pages are part of a work sample portfolio. They are based on real companies, but names and other identifying details have been modified for confidentiality reasons.

CASE 1 — ENPS +176 %: CULTURE & MANAGEMENT OF DAILY LIFE

▶ people · culture · HR structures · everyday models

I built HR structures, leadership models, and a safe culture for a crisis-ridden organization as an external consultant.

→ how did she do that

CASE 2 — MODERNIZATION OF a MARKETING AGENCY'S OPERATIONS

▶ processes · tools · data · AI · PSA/CRM

I revamped the operational model of a growing agency. Clear architecture + AI readiness → better predictability and profitability.

→ an architecture that supports growth

CASE 3 — ERP–CRM–PSA - IMPLEMENTATION

▶ systems · integrations · automations · processes

I clarified the systems, unified the data flows of finance, sales, and projects, and built an efficient PSA/ERP/CRM solution.

→ how to make systems work

WHAT IS SAID ABOUT ME

Collaboration with Kaisa is fast, easy, and solution-oriented. We have utilized Wannado's help for several different needs, and have had all of our wishes fulfilled. Even in challenging situations, issues have been resolved kindly and professionally. Strong recommendation!

Juho Toivola, Asselmointi Oy

Here is a type of person who is not ready to take the easy way out. Having known Kaisa for a couple of decades, I can recommend her – if you want a straightforward, fair, honest, responsible, ambitious, and growth-oriented person to do something cool, then your search just ended.

Janica Suominen, kunoleNpoissa.fi

Kaisa has high energy and exceptionally strong collaboration and networking skills. She is curious and relies on knowledge in all business decisions, not forgetting human approaches, including inclusivity and open communication. It is also fun to work with her, which makes her very approachable.

Pia Klemetti, Paija HR

I was doing my JYET degree at the same time as Kaisa. We were in the same group for a couple of group projects, and based on that experience, I dare to recommend Kaisa for almost any job. One quality of Kaisa stood out above all else. Kaisa doesn't just sit and stew; she gets things done. When there's a problem that needs to be solved, it gets solved. Period.

Lauri Fagerholm

It was such a pleasure to work with Kaisa while she was at IDBBN / LuxID. She has a lot of digital marketing and analytical knowledge. Kaisa has such a warm and welcoming energy about her that makes her very easy and enjoyable to work with. As her client, Kaisa was super informative, gave excellent, detailed explanations, and guided processes on how we can accomplish our marketing goals.

Julie Schilling, Sandvik US

Kaisa is a creative, reliable, and proactive professional who grasps larger concepts and can also produce content according to the client's needs. Moreover, Kaisa is fun, which is always a benefit in work communities.

Anna Perho

I had the opportunity to work with Kaisa on Humap's digital marketing project. I am 110% satisfied with her work, attitude, and proactivity. She has demonstrated incredible professionalism in elevating Humap's profile and producing high-quality content. Kaisa quickly understood our values and the core of our brand. I also really liked Kaisa as a person.